We noticed Theos and Chummie are being tricky again. They
fussed and fumed earlier this December when their favorite adversary, DryBuddy
(self-professed by Theos/Chummie) had on their eBay posting for DryBuddyEZ the
following warranty:
Warranty:
The DryBuddyEZ alarm box
comes with a one year limited warranty. The sensor has a 90 days limited
warranty. Batteries and physical breakage and damage are not covered by the
warranty.
Customer must contact
DryBuddy Service at 912-352-8854 providing details of the problem and providing
customer's telephone number and email address. DryBuddy Service will discuss
matter with customer. If the item needs to be returned for testing. repair, or
replacement, a Return Authorization (RA #) will be emailed to customer's email
address. Customer is responsible for shipping the defective device to the
address on the RA email and related shipping costs. Instructions for shipping
will be provided in the email.
NOTE: DryBuddy only
warrants and supports the DryBuddyEZ and other DryBuddy items sold directly by
Enuresis Solutions, LLC (DryBuddy) and authorized resellers. This is the only
legitimate offer for DryBuddyEZ on this site. Any other offer for the
DryBuddyEZ on this site will not be warranted or supported by DryBuddy.
Theos and Chummie were bellicose (they usually are) that
there was no warranty or support offered! As often stated by us before,
Theos/Chummie's cognitive abilities are quite limited. Whatever facts may be
presented to them are only interpreted and absorbed in a manner that suits
them, even if their interpretation is blatantly false. It is quite clear to us
that DryBuddy has a one year/90 days limited warranty for their product. What
Chummie dislikes is the last part, starting with NOTE: which says that any
other listing of the DryBuddyEZ on eBay is illegitimate and that sale will not
be warranted or supported by DryBuddy. The reason for Theos/Chummie's bellicose
behavior is now very apparent, as the DryBuddyEZ is now being offered for 2
dollars less by a seller with unknown address. Interestingly, this seller by
the name of "savingsforyou" has the following identity as stated by
eBay:
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Note that
before changing his ID, the owner of this User ID shares the same last name as
the owner of Theos Medical Systems, not a common name in the U.S., and
certainly not if it relates to bedwetting alarms. It is therefore extremely
likely that "savingsforyou" is closely associated with Theos/Chummie.
One may
well ask what may be the logic or rational behind this behavior by
Theos/Chummy? Of course, this assumes that you can credit them with even a
modicum of logic and ethics! We can only assume that Mr. Bhatia is attempting
to convince eBay viewers that he can supply DryBuddyEZ for a lower price than
DryBuddy. Even though, if he provides a legitimate DryBuddyEZ product, he would
be effectively purchasing it from DryBuddy at a higher price and selling it on
eBay at a lower price and the cost of eBay's commissions, etc. Not very
sensible in our opinion, but then we have completely given up on Theos/Chummie
being sensible. And we seriously doubt that their effort to be mischievous is
doing anything for them except making them look foolish. Our attitude towards Theos/Chummie's
continuing foolishness is that they should sell a thousand DryBuddyEZs for even
less. DryBuddy would probably enjoy selling them to Theos for $29.99 each.
Weird
people do weird things!
Now let us
examine the eBay listing for the DryBuddyEZ by "savingsforyou" and
see how they leave out significant relevant issues that DryBuddy shows on their
listing and which they believe would be negative for their Chummie alarm.
Following is a list of omissions by "savingsforyou" (we are copying the omitted items from
DryBuddy's legitimate listing, and making them bold):
Hold-Tight StainlessSteel Clip:
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616E Connector won't fall out.
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Attach to Shirt with Clip.:
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Attach to Shirt with Safety-Pins.
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Hold-Tight SS Clip:
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Dual attachments to Shirt.
Hold-Tight Clip
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UPC:
661799400930
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The newly
developed Hold-Tight sensor is a stainless steel clip which is easy to attach,
detach and clean. It grips about 50% tighter than the most-used clip.
Don't
waste your money and time on tape, pads, supplies or much higher prices.
Another
Affordable Innovation from DryBuddy.
DryBuddyTM
, both the name and the stylized logo, is a trademarked property of Enuresis
Solutions, LLC.
Shipping:
Free
shipping by First Class U.S. Mail (USPS) to domestic (U.S.) addresses only.
Optional Priority Mail service available to domestic (U.S.) addresses.
Warranty:
The
DryBuddyEZ alarm box comes with a one year limited warranty. The sensor has a
90 days limited warranty. Batteries and physical breakage and damage are not
covered by the warranty.
Customer
must contact DryBuddy Service at 912-352-8854 providing details of the problem
and providing customer's telephone number and email address. DryBuddy Service
will discuss matter with customer. If the item needs to be returned for
testing. repair, or replacement, a Return Authorization (RA #) will be emailed
to customer's email address. Customer is responsible for shipping the defective
device to the address on the RA email and related shipping costs. Instructions
for shipping will be provided in the email.
NOTE:
DryBuddy only warrants and supports the DryBuddyEZ and other DryBuddy items
sold directly by Enuresis Solutions, LLC (DryBuddy) and authorized resellers.
This is the only legitimate offer for DryBuddyEZ on this site. Any other offer
for the DryBuddyEZ on this site will not be warranted or supported by DryBuddy.
Notice how
Theos/Chummie have selectively omitted all aspects of the official DryBuddyEZ
listing that illustrate why it is superior to their Chummie device, or tend to
diminish the impact of their phony eBay listing (the NOTE: above). Also, in
line with their limited abilities and their usual disregard of any rules and
ethics, they have copied DryBuddyEZ's eBay listing, which is in flagrant
violation of eBay's listing rules.
It may
interest the reader to know that Theos has tried this same foolish trickery
with the Dry-Me and Malem Ultimate alarms in earlier months. Ultimately, as
with DryBuddyEZ, they end up selling one or two to themselves or their cronies
so that they never have to actually buy or ship the product or have to pay eBay
any commission.
This is a
truly sorry state of affairs, that Theos/Chummie spend so much of their time
and effort on trickery and deceit. It may also be indicative of the sorry state
of their legitimate business. We also note that all of our recent blog entries
in over four months have been exclusively about Theos Medical Systems and their
continuing buffoonery. We credit every other manufacturer of bed wetting alarms
for not blatantly bringing themselves to our attention as Theos consistently does.
Interesting article about some really tricky people who don't care for ethics.
ReplyDeleteI think I can tell you why the S. Bhatia (Theos Medical System and "savingsforyou" on eBay - And it may be just one person playing two wacky roles, or two persons colluding) are playing this game on eBay, selling the DryBuddyEZ for $2.00 less than DryBuddy officially does. It would not surprise me if Bhatia tells Amazon (and maybe eBay) that DryBuddy is not pricing the DryBuddyEZ at the lowest price. Trying to force DryBuddy to lower their price from $29.99 for the DryBuddyEZ. The NOTE: in DryBuddyEZ's eBay listing pointing out that Bhatia's offering is illegitimate really throws a damper on Bhatia's sneaky and tricky plans.
I am surprise that these people are still alive after their continuous tricks and other illicit activities.